Last modified November 20, 2022

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Instagram dms not working

Instagram DMs not working?

Once a simple photo-sharing service, Instagram has quickly become an app that has dominated the social media market. In addition to photos, Instagram has now expanded to include videos, Reels, Stories, Direct Messages, and more. Occasionally, there are direct messages don’t function properly, that’s when issues develop. Occasionally there are glitches in the tech, and you may need to restart the app. One of these glitches is with the direct message function. Such problems can be that messages won’t send, won’t load, or will display errors. If you’re having trouble sending or receiving direct messages on Instagram, read on!

Why are Instagram DMs not working?

Instagram dms not working is a software issue. Sometimes there is a service issue and, Instagram users all over the world have an Instagram outage.

Users may encounter common issues when Instagram messages are not displaying, loading, or being received.

  • In all likelihood, the Instagram server is down. 
  • Instagram is experiencing a bug or technical difficulty.
  • You may be using an outdated version of the app.
  • Your online connection can be weak and unstable.
  • An update to a new version can also trigger this issue; however, if that’s the case, it’ll be fixed in the following an update.
  • The Instagram cache could be corrupted.


There are several potential causes for an Instagram direct message issue. Let’s go over all the options and see if we can figure out what’s causing the problem.


Ensure Instagram’s Servers Are Up and Running

Instagram’s software can have bugs sometimes, so messages won’t go through. A malfunctioning Instagram server will prevent you from viewing your feed or sending DMs to other users.  If you want to find is Instagram’s server is up, you should use down detector.


Restart your phone

Restarting your phone usually fixes Instagram problems, such as the Direct Messages not working. This easy but helpful process clears the RAM of your phone. Still, many Instagram issues can be resolved by simply restarting the app. However, if restarting the app doesn’t work, try restarting your phone to see if that resolves the problem.


Turn on Instagram mobile data access (iPhone)

Only iPhone users should adjust this setting. With iOS, users can stop mobile data for a single app. Previously, Instagram’s users who have turned off mobile data from the app’s settings screen. Launch the iPhone’s Settings menu, then select Instagram down below. Instagram’s mobile data switch can be activated under these settings, after 2 minutes switch it back on.


Force Stop Instagram (Android)

This is a unique cheat for Android Instagram users exclusively. If you’re using the Instagram app on Android, and it’s malfunctioning, you can try shutting the app and reopening it to send the DM again. Find the Force stop option in the app’s info menu. Launch Instagram once more, and attempt a direct message once more.


Get a reliable and fast Internet connection

If your connection is poor, using Instagram becomes a frustrating experience. You can switch between your mobile data connections and Wi-Fi if you feel the speeds are inadequate. Therefore, depending on your current connection, you can switch from Wi-Fi to mobile data or vice versa. This means you may easily choose between using Wi-Fi and mobile data.


Clear Instagram Cache

Common Instagram issues, like a lack of response to direct messages, could result from an app’s Instagram cache being overworked in the background. Hence, you, must select thesettings menu, select “clear cache.” To access Instagram’s settings, touch and hold the app’s icon for a few seconds. Select Clear cache from the list that appears when you select Storage and cache.


Use Instagram Web

Instagram also has a web version, for those who like to view their feeds on a larger screen. The web interface allows users to chat with one another privately. Instagram’s direct messaging will work if you’re still experiencing trouble with the mobile apps.


The Instagram app’s Thread feature

Threads in Instagram’s standalone messaging service, analogous to Facebook’s Messenger. Threads is an alternative to Instagram’s leading app for sending direct messages to loved ones if the latter is not working correctly.


Upgrade to the most recent version of Instagram

Instagram issues, such as the one you’re currently experiencing, might arise from not keeping the app up to date. Therefore, checking Instagram for regular updates via your iOS or Android devices is a must.


Change the Way You Begin a Message Conversation

Instagram’s default method of sending direct messages involves swiping left on the home page and then picking a discussion from the list of recent ones. We also have another option. Access the post you want to send from the Account menu, then click the envelope icon at the bottom of the post. To begin a discussion with someone, tap their name and then the Send button at the bottom of the screen.


You won’t be able to deliver a direct message on Instagram if the recipient has blocked you. However, if your Instagram DMs stop working, you may try the troubleshooting methods given above. These quick tips will help you eliminate any problems with your Instagram DMs not working.

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