Terms and Conditions - Goldstar Social

Terms and Conditions

We highly recommend all our customers to read and understand our Terms & Conditions before they decide to purchase any of our services. By purchasing our services you are also accepting our Terms & Conditions mentioned below. 

By accessing this web site, you are agreeing to be bound by this web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected.

Personal identification information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, place an order and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address or passwords. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How we use collected information

Goldstar Social collects and uses Users personal information for the following purposes:

    • To improve customer service
      Your information helps us to more effectively respond to your customer service requests and support needs.
    • To process transactions
      We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
    • To send periodic emails
      The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If at any time the User would like to not receive any future emails, or their information removed from our system  they may contact us at support@goldstarsocial.com

Site Terms of Use Modifications

Goldstar social may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to this website shall be governed by the laws of the United Kingdom without regard to its conflict of law provisions.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Order fulfilment

We guarantee that all our customers will be receiving the exact amount of social signals they have paid for. All our orders are processed within 48 hours after the purchase has been made. We will make sure that each order is completed within the time frame shown on our primary order page, unless requested otherwise by the buyer. If we face any errors with our service or processing the order, please contact us or we will contact our customers and inform them of the issue. If we are not provided with the customers direct contact details, we will sent them a notification through their PayPal email. It will then be up to the customer to decide whether they will wait until the issue has been resolved, or if they are interested in a partial refund for the certain amount of the package that has not been delivered to them.

Refund Policy

We do not offer refunds for orders that have been sent. Followers that fall off are replaced free of charge.  We will offer our customers a partial refund for any part of the order that could not be completed, as mentioned above.

Your acceptance of these terms

By using this Site, you signify your acceptance to our Terms & Conditions and Privacy Policy. If you do not agree to our Terms & Conditions, please do not use our Site. Your continued use of the Site following the posting of changes to our Terms & Conditions will be deemed as your acceptance of those changes.

Contacting us

If you have any questions about our Terms & Conditions, the practices of this site or your dealings with this site, please contact us at: support@goldstarsocial.com 

 

Goldstar Social Team